3 skills studio never taught you
To move from a strong designer to a trusted leader, you need three things that school never covered.
Communication that runs both directions
The first skill is telling people what you know, before they need to ask.
- Downstream is the part most Architects picture. Scope, deadlines, and the one thing you need from the team by Friday. Things you react to as part of everyday work life. Items likely given to you from someone else, such as your supervisor or Partner-in-Charge (PIC)
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- Upstream is where the magic happens. Communication upstream means relaying information from the trenches to someone above you. Things you become proactive about. Project problems, on-site issues, schedule conflicts, difficult consultants.
No upstream communication means your leaders will hear bad news from other sources and then ask you why you didn’t let them know sooner.
Silence reads as absence.
Engagement reads as reliability.
In your first five years, overeager beats invisible every time.
Ask what people are working on. Be of service to others around you. Offer help when you notice someone is drowning. People remember who was hard to work with and who helped them when they needed it most. They staff projects accordingly.
Practice it three ways:
- Ask a colleague about the project next to yours for ten minutes.
- Volunteer to own one agenda item in the next project meeting.
- Ask for a debrief after any meeting you sat through quietly.
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Empathy for the owner’s money and mission
The second skill is remembering whose money you spend.
School projects treat an Owner’s budget as theoretical.
​Practice puts you on somebody’s real balance sheet.
Ten thousand dollars is ten thousand dollars whether or not the owner budgeted for it. Somebody has to find the money, delay something else, or explain the number to a board.
It’s not Monopoly money.
Architects who wave off change orders as background noise get read as careless. Owners stop bringing them into the decisions where design has the most leverage.
The work improves when you know what the building has to do.
A house someone lives in. An office someone runs payroll from. A clinic with a mission behind it.
Every decision serves two things at once: the health, safety, and welfare of the people using the building, and the reason the owner started the project.
Build the rapport before you need it.
- Stay ten minutes after the meeting and ask about their values, their family, why they do the work.
- Read the annual report or the strategic plan before schematic design starts.
- Ask one question at kickoff: “What does this building have to do for you in five years?”
Carry one detail into the design review.
Your team will ask where it came from.
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Business literacy about firm operations
The third skill is understanding how your firm makes money.
In architecture school, one or two professional practice courses are the entire curriculum on how a business stays open.
Since school didn’t teach you about business, learn the language on your own.
Go out and read some books, find courses, and seek out advice from people who have built businesses themselves.
Without that basic understanding of how business works, you’ll sit quietly through the conversations where decisions get made. Then the decisions get made without you. Talent alone puts a ceiling over your head around year eight, and the work above you goes to whoever speaks the language.
How to upgrade your business literacy:
- Ask your PIC how the fee on your current project was built and what happens when hours run past it. Most will tell you in detail. Few ever get asked.
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- Take an online business course covering basic accounting.
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Read two business books a year. A few good ones to start with:
- *Art’s Principles by Art Gensler (Invaluable Lessons from Running a Global Archi-Firm)
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- The Personal MBA by Josh Kaufman (a Broad Overview of Business Practices)
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- The E-Myth Revisited by Michael Gerber (on Small Business and Systems)
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- Building a StoryBrand by Donald Miller (on Branding and Communicating your Value)
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​*My favorite of the bunch and a good place to start.
- Use your AIA chapter, and find one mentor outside your office who talks openly about money, since people discuss numbers more freely when they have no stake in your review.
Understanding the language and basics of business will help you relate to clients, your firm, and your time spent within the project.